Support
We're here to help.
Last updated: October 4, 2026
Support for the whole Openly family is email-based, with Mia — our AI assistant — available on every page around the clock.
Ask Mia, 24/7
Tap the green chat bubble in the corner of any page. Mia knows the whole Openly family and can walk you through setup, everyday tasks, and billing questions.
Email the team
For account, billing, or deletion requests, email bill@earydigital.com. We answer from the email on your account, so write from that address when you can.
Quick answers
I'm not sure which Openly product I need
Visit the Openly family overview to compare each product, or email us and tell us what you want your business to do.
I can't access my account
Use the password-reset option on the Openly product's sign-in page. If you still can't get in, email us from the address on your account.
I need to update my billing
Open the membership or billing area inside the Openly product you use. For cancellation and refund details, see our Billing, Cancellation & Refunds page.
Something isn't working
Email us the Openly product name, the page link, what you expected to happen, and a screenshot if possible. Do not include passwords or sensitive payment information.
Helpful links
- The Openly Family — compare all eight products.
- Billing, Cancellation & Refunds — memberships, cancellations, and refunds.
- Privacy Policy — what we collect and how to request deletion.
What support can and can't do
We can help with your account, your Openly pages, billing, and anything on this site. We can't see or move money inside payment-provider or bank accounts — for a missing or disputed payment, contact that provider directly with your transaction details.
Never send passwords, security codes, bank credentials, wallet keys, or payment card details to anyone — including us. We will never ask for them.
Questions about this page? Email bill@earydigital.com.